FAQ

Frequently Asked Questions

Though we have provided lots of information about us and how we serve what is our working process our terms and conditions our policies etc.

Refund timelines vary depending on the type of claim and the organization involved. Some refunds are processed within days, while others may take several weeks. We’ll give you an estimated timeframe after reviewing your case.

We help recover refunds for: Failed or delayed online transactions Overpaid or duplicate service fees Tax or business-related refunds Billing disputes and charge reversals Unfulfilled product or service refunds If your case isn’t listed, contact us — our experts will assess it for free.

Get the registration form by clicking on the Sing Up button on the top bar. Provide all information and click on the Sign Up button.

Absolutely. TrustLine Refund values your privacy. We use encrypted systems and secure communication channels to ensure that your data and documents remain confidential at all times.

Your refund will be sent directly to your preferred payment method — such as bank transfer, mobile money, or PayPal — once it’s released by the company or agency handling your funds.

e have several FDR plans. Choose the best plan suitable for you and just click on the Apply Now button and put the amount.

wave image
Our Services

We make your life comfortable with our services.

Fast Transfer

Our Money transfer system is secure and easy. Send your funds to your beneficiaries within Viserbank or to other banks. Transfer within Viserbank is instant and to other banks may take 24 hours.

Deposit Funds

Account-holders of Viserbank are able to deposit their money through our several payment systems. We have online payment services like PayPal, Stripe, Paystack, Skrill, Flutterwave, Mollie, Payeer, etc.

Withdraw Funds

Account-holders of Trustline Refund are able to withdraw money from their account. Without verification, any withdrawal won't be completed, so you can trust Trustline Refund .

I was honestly skeptical at first, but the TrustLine Refund team proved me wrong. They kept me updated through every step and made sure I understood the process. I’ll definitely recommend them to anyone needing refund help

Daniel R

CTO, UYT

My bank transaction failed, and the funds were never reversed. TrustLine Refund took over the case and recovered my money quickly. I didn’t have to lift a finger. Totally worth it

Amber L

Managing Director, YY

I had opened an account 3 years ago, I feel safe keeping my funds in Viserbank. Their Deposit schemes plans are really helpful

Michel Johnson

Founder of ZZ

I had an online purchase refund stuck for weeks, and the seller kept ignoring my messages. TrustLine Refund stepped in, handled everything professionally, and I got my money back within 10 days. Excellent service

Jessica M.

CEO of CY

We provide our banking services all over the world

Trustline Refund is a secure and robust e-Banking system getting popular all over the world nowadays. We offer the best FDR, DPS & Loan plans to our account holders

24M

Account Holders

3B

Total Transaction

120

Total Branches

240+

Countries We Serve

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience learn more